Capricorn Caves Staff Road Trip to the Far North
Posted on March 9th, 2016
Ten staff from Capricorn Caves embarked on a 3000 kilometre road trip to Tropical North Queensland and the Outback in the first week of March.
Their objective was to foster professional development of tour guides, fuel their passion and build their knowledge, skills and confidence interpreting the natural environment. Each guide had to first undergo an on site assessment at Capricorn Caves and a pre- trip work book for Savannah Guide accreditation.
“We experienced the amazing diversity of Queensland’s natural environment from the Outback Undara lava tubes to the Daintree tropical rain forest and Aboriginal culture at the Tjapukai Cultural Park in Cairns. For many staff this was their first introduction to the tropical rainforest. They were blown away by the different experiences ranging from the boardwalk towers of the Daintree Discovery Centre to a cable car ride on Sky Rail and zip lining above the tree tops at Jungle Surfing. Hartley’s Crocodile Adventures and Paronella Park added other iconic experiences. We are totally grateful to the operators who provided complimentary or discounted fees and the support of the Savannah Guides Ltd. “
To our knowledge this is the first practical professional development leadership program undertaken by a single operator and may become a model for future training and accreditation by Savannah Guides. The concept was based on the Southern Great Barrier Reef Leadership Program and each guide had to review the attractions and accommodation on the basis of the GUEST philosophy promoted by Duane Knapp, a global leader in brand strategy.
It was the most successful training and professional development ever undertaken by Capricorn Caves. The next highlight is the Australasian Cave Guide school to be hosted at Capricorn Caves from 3rd to 6th May with the theme “Delivering exceptional interpretive experiences”. Two inspirational keynote speakers have been engaged: John Pastorelli, an interpretation trainer and David Morgan, Director Destination and Experience Development, Tourism Events Queensland.
For further information contact Capricorn Caves 49342883 or email admin@capricorncaves.com.au.
