Congratulations to our 65 regional operators who achieved Best of Queensland this year, with 9 Gold, 3 Silver and 53 Teal. We also welcomed nine (9) new operators into the BOQ program this year which is a fantastic result.
Capricorn Caves were awarded 3 Gold for their Tours, Attraction and Accommodation; Freedom Fast Cats received 3 Gold for their Water Taxi, Ferry Transfers and Tours; High Valley Dawn Permaculture Farm received 2 Gold for their Accommodation and Tours; Keppel Dive and Water Sports received Gold for their Tours. Silver BOQ was awarded to Mount Morgan Historical Railway Museum, Empire Apartment Hotel and Poinciana Tourist Park and 54 operators achieved Teal.
Led by Tourism and Events Queensland, to achieve Best of Queensland Experiences Program (BOQEP), operators are assessed on criteria including; Consistent delivery of an exceptional experience based on customer points (=60 points), Website with secure on-line booking platform (=10 points), Google business profile (=10 points), Social media presence (=5 points), RTO membership (=5 points), Accreditation (=5 points), Sustainability certification (=5 points).
While all BOQ operators must obtain a ReviewPro Global Review Index (GRI) score of minimum 80 to obtain BOQ status, those that received Gold status received a GRI score of 95 or more and Silver status received a GRI score of 90.
ReviewPro tracks customer reviews on tourism products from over 175 worldwide online review platforms, so the Best of Queensland Experiences Program predominantly represents customer satisfaction which is what our tourism industry is all about!
BOQ Teal:
| Archer Park Rail Museum | Kinka Palms Motel |
| Beaches On Lammermoor | Koorana Crocodile Farm |
| Capricorn Dinosaur Park and Mini Golf Yeppoon | Mount Hay Gemstone Tourist Park |
| Castle Rock Farm | NRMA Capricorn Yeppoon Holiday Park |
| Cityville Apartments and Motel | Ofishal Beachclub |
| Cooberrie Park Wildlife Sanctuary | Oshen Holiday Apartments – Yeppoon |
| Crimson Finch Brewing Co. | Pilbeam Theatre |
| Discovery Parks – Coolwaters Yeppoon | Redspot Car Rentals – Rockhampton Airport |
| Discovery Parks – Rockhampton | Riverston Tea Rooms |
| Echelon Apartments Yeppoon | Rockhampton Heritage Village |
| Edge Apartment Hotel | Rockhampton Museum of Art (RMOA) |
| Enterprise Rent-A-Car – Rockhampton Airport | Rockhampton Serviced Apartments |
| Ferns Hideaway Resort | Rockhampton Zoo |
| Frenchville Sports Club | Rocky Sports Club |
| Funtastic Cruises | Rosslyn Bay Resort |
| Glenmore Palms Motel | Sail Inn – Yeppoon |
| Great Keppel Island Ferry Transfers with Freedom Fast Cats | Salt Apartments |
| Great Keppel Island Hideaway | Seaspray Cooee Bay |
| Great Keppel Island Holiday Village | Shell World Yeppoon |
| Great Western Hotel | Southside Holiday Village |
| Gumnut Glen Cabins Yeppoon | Surfside Motel Yeppoon |
| Ingenia Holidays Kinka Beach Yeppoon | Tasman Holiday Parks – Fisherman’s Beach |
| Keppel Bay Marina | The Coast Motel |
| Keppel Explorer | The Waterline Restaurant |
| Keppel Konnections | Villa La Sini Yeppoon |
| Keppel Konnections Great Keppel Island Day Trip | Yeppoon Beach House |
| Keppel Sands Caravan Park | Yeppoon Jetski Tours |
